Repair Reputation

Write a 4-5-page paper using the below links as talking points in APA format supported by at least 4 references. Please include an introduction and conclusion. Do NOT use a question and answer format.

Evaluate what Wells Fargo has done to repair the damage to their reputation. What should they still do?
Should top leaders be responsible for the behaviors of its customer-facing employees? Why or why not.
In your judgment, why is this Wells Fargo situation an “ethical dilemma”? Bring in a philosophy (or philosophies) that you have learned.
https://www.nytimes.com/2019/03/09/business/wells-fargo-sales-culture.html