UK Post Office Follow Up

Description

Please complete the “the perils of using technology to solve other peoples problems” by Zuckerman, “Why design education must change” by Norman, and “What is social informatics and why does it matter” by Kling readings and listen to the omnibus episodes 1-5 and 6-10 of the BBC podcast series available from: https://www.bbc.co.uk/sounds/brand/m000jf7j

Write a 250-300 word answer to the following question, using at least two references in your discussion from both the BBC podcast series (include the episode number and time marker) and at least one of the readings from the course.

In what ways could the topics of education suggested for study by IT developers and implementers by Zuckerman, Norman, and/or Kling have been useful in preventing the ongoing prosecutions of sub-postmasters by the U.K. Post Office?