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Management Question

Description

Leadership and Management Behavior in Multinational Corporations

CASE STUDY: LEADING ACROSS BORDERS: THE CASE OF UNILEVER

Unilever, a global leader in consumer goods, operates in over 190 countries, with a workforce spanning diverse cultures, languages, and business environments. As a multinational corporation, Unilever’s leadership faces the challenge of balancing global consistency with local responsiveness.

One notable example of their leadership approach is their “Leadership Growth Profile (LGP)”, a framework designed to develop leaders who can drive performance, collaboration, and innovation in a global setting. This program emphasizes emotional intelligence, adaptability, and the ability to manage cultural differences effectively.

In 2019, Unilever’s leadership team in India faced a unique challenge: adapting the company’s global sustainability strategy, “Unilever Sustainable Living Plan,” to the local market. Leaders had to navigate significant cultural and regulatory differences, such as rural community norms, environmental concerns, and local economic disparities. They implemented innovative solutions, including:

  1. Collaborating with local NGOs to promote sustainable agriculture.
  2. Adjusting marketing strategies to resonate with cultural values.
  3. Leveraging emotional intelligence to manage diverse teams.

While these strategies succeeded in meeting local needs, leaders faced resistance due to differing cultural expectations and communication gaps. The case illustrates the delicate balance MNC leaders must maintain between global strategy and local execution.

CASE STUDY QUESTIONS:

1. LEADERSHIP STYLES:

  • What leadership styles do you think were most effective in Unilever’s approach to managing their India operations?

2. Cultural Challenges:

  • What role did cultural diversity play in shaping leadership decisions at Unilever India?

3. Adaptability and Emotional Intelligence:

  • How did adaptability and emotional intelligence contribute to the success of Unilever’s local strategy?

4. Sustainability and Ethics:

  • How did Unilever’s sustainability focus align with the company’s global mission while addressing local concerns?

Instructions:

  • Answer the 4 questions in an organized manner.
  • Support your statements using scholarly references with corresponding in-text citations (APA style).
  • Remember to cite your references and to reference your citations (using APA style).
  • Use APA style for your document.
  • Your document will be checked for similarity and AI-generated text.
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